The Knowledge Tree Designer tool employs rule-based modeling functionality that helps you develop and deploy business policies and intelligence by mapping any reasoning process into a knowledge tree structure. The knowledge tree is perfectly suited to guiding users through a logical process such as changing a toner cartridge in a printer or changing a hard drive in a server.
You can view the Tree Designer when you open a Knowledge Tree Document for editing.
To view the Tree Designer
The document opens.
Note: If the document has been published, you may need to unpublish it before you can view it.
The Tree Designer opens.
Click Node Actions, and select one of the following nodes:
Allows you to write a question.
Allows you to write an answer.
Allows you to link to another document.
Renames the node.
Deletes the node.
You can use the Quick View or HTML Source to modify the appearance of the nodes.
The Knowledge Tree Document is saved as a draft.
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