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View Contact Events

You can view a record of every action that occurs regarding a contact. The Event List contains a record of the events associated with the contact. You maintain events, or procedures the system follows after a certain amount of time has elapsed. For example, an event might send a notification to an analyst if a contact has been updated.

To view the event list for a contact

  1. On the Administration tab, select Security and Role Management, Contacts.

    The Contact Search page appears.

  2. Search for a contact.

    The Contact List appears.

  3. Select the contact.

    The Contact Detail page appears.

  4. Click the Event Log tab at the bottom of the page.

    A list of system events for this contact appears.

More information:

View the Event History for a Contact