You can view a record of every action that occurs regarding a contact. The Event List contains a record of the events associated with the contact. You maintain events, or procedures the system follows after a certain amount of time has elapsed. For example, an event might send a notification to an analyst if a contact has been updated.
To view the event list for a contact
The Contact Search page appears.
The Contact List appears.
The Contact Detail page appears.
A list of system events for this contact appears.
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