Change Orders › Change Order Workflows › Process CA Workflow Workitems › Add Workflow Tasks

Add Workflow Tasks

You can add new workflow tasks to a change order, and specify the sequence in which they are performed.

Note: The following procedure applies only to change orders assigned to a category with an associated CA SDM classic workflow. For information about working with change orders assigned to a category with an associated CA Workflow process definition, see Process CA Workflow Workitems.

To add a workflow task to a change order

1. Select Change Orders, Assigned or Unassigned on the Service Desk tab, and then select the Priority level for the change orders you want to to display in the list.

   The Change Order List appears.

2. Select the change order to update.

   The Change Detail page appears.

3. Select the Workflow Tasks tab, and click Insert Tasks.

   The Insert New Workflow Task page appears.

4. Complete the fields as appropriate.

   See Insert Workflow Task Fields for field definitions.

5. Click Add.

   The new workflow task appears on the Workflow Tasks tab on the Change Detail page.