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Change Order Status Fields

The following fields require explanation:

Make Change Order Active

Activates an inactive change order, request, or issue when assigned to a ticket.

Stop Service Type Events and Targets

Automatically delays service type and events and targets for a ticket. For example, the predefined Hold status has this option checked, so when you change the status of a ticket to Hold, all service type events and targets are stopped.

Make Change Order Resolved

Indicates that a change order is resolved.