You can add schedule information when you create or edit a change order.
To add schedule information
Specifies the ITIL change type as Standard, Normal, or Emergency. A default value may be defined for a change category that CA SDM uses to initialize new change orders of the category.
Specifies the start date of the change order.
Specifies the duration of the change order, in 00:00:00 format.
The schedule contains only those change orders with a non-empty schedule start date and duration. Type is useful to group change orders on the schedule, but does not directly affect scheduling.
The schedule information is added to the change order.
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