Issues › Issue Attachments › Attach a Document to an Issue

Attach a Document to an Issue

You can attach a document file to an issue so that it may be viewed when viewing or editing the issue.

To attach a document to an issue

1. On the Service Desk tab, select the desired issue from the Issue List page.

   The Issue Detail page appears.

2. Select the Attachments tab, and click Attach Document.

   The Add File page appears.

3. Enter the file name you want to attach, or click Browse to navigate to the desired file name.
4. Select the repository where the document is stored.
5. Enter a name for the attachment.

   This name appears in the Attachments List on the Issue Detail page.

6. Enter a description for the attachment.
7. Click Upload.

   The document is uploaded to the issue record and is listed on the Attachments tab of the Issue Detail page.