Issues › Issue Attachments › Attach a URL to an Issue

Attach a URL to an Issue

You can attach a link to a URL to an issue so that it may be viewed when viewing or editing the issue.

To attach a URL to an issue

1. On the Service Desk tab, select the desired issue from the Issue List page.

   The Issue Detail page displays.

2. Select the Attachments tab, and click Attach URL.

   The Create New Attachment page displays.

3. Enter the URL you want to attach.
4. Enter a name for the attachment.

   This name appears in the Attachments List on the Issue Detail page.

5. Enter a description for the attachment.
6. Click Save.

   A link to the URL is added to the issue record and is listed on the Attachments tab of the Issue Detail page.