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Knowledge Management › Use the Tree Designer › How to Use the Tree Designer › Check a Knowledge Tree for Errors

Check a Knowledge Tree for Errors

To check a knowledge tree for errors

  1. Select Check Errors from the Tree menu.

    The Tree Designer scans the knowledge tree for missing displayed text, responses, and links, then displays the results in the Errors pane at the bottom of the window.

  2. Select an error in the Errors pane to display its associated node.

    The Tree Designer selects the node in the Tree pane and displays its definition in the right pane.

  3. Correct the indicated error.
  4. Click Save.

    The Tree Designer saves your changes.