Administration › Support Automation › Administration Settings › Message Routing Servers › Create a Message Routing Server

Create a Message Routing Server

You can create a message routing server to improve the performance of remote control during assistance sessions.

To create a message routing server

1. Select Settings, Message Routing Servers from the Support Automation menu.

   The Message Routing Servers List page appears.

2. Click Create New.

   The Create New Message Routing Server page appears.

3. Complete the following fields:

   Active

   Specifies that the message routing server is active.

   Label

   Specifies the name of the message routing server.

   Socket Server Host

   Specifies the host for the socket server.

   Socket Server Port

   Specifies the port for the socket server.

   HTTP Connection URL

   Specifies the URL for the HTTP connection.

   Click Save.

   The new Message Routing Server is saved.