Administration › Support Automation › Administration Settings › Message Routing Servers › Search for a Message Routing Server

Search for a Message Routing Server

You can search for a message routing server to improve the performance of remote control during assistance sessions.

To search for a message routing server

1. Select Settings, Message Routing Servers from the Support Automation menu.

   The Message Routing Servers List page appears.

2. Click Show Filter.

   Additional fields appear.

3. Complete the fields and click Search.

   The search limits the list to the information of interest.

Note: You can click the Export button to export the list results to a Microsoft Excel (.xls) file format for use outside of CA SDM.