Previous Topic: DepartmentsNext Topic: Department Fields


Create a Department Code

You can create new department codes.

To create a department code

  1. Select Service Desk, Application Data, Codes, Departments on the Administration tab.

    The Department List page appears.

  2. Click Create New.

    The Create New Department page appears.

  3. Fill in the fields as appropriate.

    See Department Fields for field descriptions.

  4. Click Save.

    The new code definition is saved.