Change Orders › Change Management › Conflict Analysis and Collision Detection › Detect and Investigate Conflicts

Detect and Investigate Conflicts

You can detect and investigate change order conflicts to resolve scheduling problems.

To detect and investigate conflicts

1. Click the Conflicts tab on a change order.

   The Conflict List page appears.

2. Click Conflict Analysis.

   Note: You can use the Search facility to search the Conflict List, however, searching does not run Conflict Analysis. You must click Conflict Analysis to create or remove Conflict List entries.

   The conflicts detected for the change order are listed. The following listed information is not self-explanatory:

   Type Conflicting Change

   Displays the type of change that is causing a conflict, for example, Scheduling Collision.

   Configuration Item Conflicting Change Summary

   Identifies the configuration item that is causing the conflict and displays the configuration item summary.

3. Click a change or configuration item link.

   The details about the change or configuration item appear.

4. Investigate the cause of the conflict.
5. (Optional) Adjust the change schedule.

   Note: The change schedule is the period between the Schedule Start Date and Schedule End Date.

   You have detected and investigated conflicts.