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Edit an Attribute Alias Code

You can edit predefined and custom attribute alias codes.

To edit an attribute alias code

  1. Select Service Desk, Application Data, Codes, Attribute Aliases on the Administration tab.

    The Attribute Alias List page appears.

  2. Select the code you want to edit.

    The Attribute Alias Detail page appears.

  3. Click Edit.

    The Update Attribute Alias page appears.

  4. Edit the fields as appropriate.

    See Attribute Alias Fields for field descriptions.

  5. Click Save.

    The updated code definition is saved.