Administration › Service Desk › Application Data › Codes › End User Roles › Edit an End User Role Code

Edit an End User Role Code

You can edit predefined and custom end user role codes.

To edit an end user role code

1. Select Service Desk, Application Data, Codes, End User Roles on the Administration tab.

   The End User Roles List page appears.

2. Select the code you want to edit.

   The End User Roles Detail page appears.

3. Click Edit.

   The Update End User Roles page appears.

4. Edit the fields as appropriate.

   See End User Role Fields for field descriptions.

5. Click Save.

   The updated code definition is saved.