Administration › Service Desk › Application Data › Codes › Impacts › Edit an Impact Code

Edit an Impact Code

You can edit impact codes.

To edit an impact code

1. Select Service Desk, Application Data, Codes, Impacts on the Administration tab.

   The Impact List page appears.

2. Select the code you want to edit.

   The Impact Detail page appears.

3. Click Edit.

   The Update Impact page appears.

4. Edit the fields as appropriate.

   See Impact Fields for field descriptions.

5. Click Save.

   The updated code definition is saved.