Previous Topic: Filter the Managed Survey ListNext Topic: View or Edit a Managed Survey Activity


Edit a Managed Survey

You can edit a managed survey from the Administration tab.

To edit a managed survey

  1. Select Service Desk, Surveys, Managed Surveys, Managed Survey List on the Administration tab.

    The Managed Survey List appears.

  2. Click a survey in the Managed Survey Name column.

    The Managed Survey Detail page appears.

  3. Click Edit.

    The Update Managed Survey page appears.

  4. Complete the fields as appropriate.

    See Managed Survey Fields for field descriptions.

  5. Use the controls available on the tabs at the bottom of this page to configure the managed survey as appropriate.

    See Managed Survey Tabs for more information.

  6. Click Save.

    The managed survey definition is saved and the Managed Survey Detail page appears.

The following buttons are available:

Event History

Opens the Event History window, which lists the status, time loaded, fire time, and condition for each event associated with the managed survey.

Attach Event

Opens the Attach Managed Survey Events window, which allows you to attach events with an object type of Managed Survey.

See Also

Events