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View or Edit a Managed Survey Activity

You can view or edit an entry on the managed survey activity log.

To view or edit a managed survey activity log entry

  1. Select Service Desk, Surveys, Managed Surveys, Managed Survey List on the Administration tab.

    The Managed Survey List appears.

  2. Click a survey in the Managed Survey Name column.

    The Managed Survey Detail page appears.

  3. Select the Activities tab.

    The Managed Survey Activity Log Search fields appear.

  4. (Optional) Complete any of the following search filter fields to list only the activity log entries of interest:
    Tenant

    Select the appropriate tenant, if you are operating in a multi-tenancy environment.

    Public Data

    Select whether you want to include, exclude, or list only public data activities.

    Activity Type

    Search for an activity type if you want to filter the list by activity notification type.

  5. Click Search.

    The Managed Survey Activity Log List displays the log entries that match your search criteria.

  6. Click Search.
  7. The Managed Survey Activity Log List displays the log entries that match your search criteria.
  8. Right-click the log entry of interest and select View.

    The Managed Survey Activity Detail page appears.

  9. (Optional) Click Edit. The following editable fields require explanation:
    Internal

    Specifies whether the log entry is public or private.

    User Description

    By default, this field contains a copy of the System Description field, which specifies the details of the activity (for example, definition of an initial message for the survey. You can edit the User Description to provide an easy way of identifying the activity.

  10. Click Save, if you have chosen to edit the log entry.

    Your edits to the log entry are saved.