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Edit a Reporting Method Code

You can edit reporting method codes.

To edit a reporting method code

  1. Select Service Desk, Application Data, Codes, Reporting Methods on the Administration tab.

    The Reporting Method List page appears.

  2. Select the code you want to edit.

    The Reporting Method Detail page appears.

  3. Click Edit.

    The Update Reporting Method page appears.

  4. Edit the fields as appropriate.

    See Reporting Method Fields for field descriptions.

  5. Click Save.

    The updated code definition is saved.