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Issue History for a Contact

From this page you can also search or create Issues for a contact. The following fields appear when you click Issue History on the left pane of the Quick Profile Browser:

Issue #

Specifies the Issue number.

Status

Specifies the Issue status, such as Open or Closed.

Open Date

Specifies the date the contact created the Issue.

Prio

Specifies the priority of the Issue.

Category

Specifies the category where the Issue was created.

Note: You can click the More icon to display the Additional Search Arguments field. This field is intended only for expert users who understand SQL and Majic and can use it to specify search arguments that are not available in the standard search filter fields. You can enter a SQL WHERE clause in this field to specify an additional search argument.