Administration › Service Desk › Application Data › Codes › Resolution Codes › List Resolution Codes

List Resolution Codes

You can list resolution codes to see all the resolution codes that are defined in your system.

To list resolution codes

1. On the Administration tab, browse to Service Desk, Application Data, Codes, Resolution Codes.

   The Resolution Codes List page appears, and lists resolution codes and corresponding information.

2. (Optional) Click a code link.

   Details about the resolution code appears.