Administration › Service Desk › Application Data › Codes › Resolution Methods › List Resolution Methods

List Resolution Methods

You can list resolution methods to see all the resolution methods that are defined in your system.

To list resolution methods

1. On the Administration tab, browse to Service Desk, Application Data, Codes, Resolution Methods.

   The Resolution Methods List page appears, and lists resolution methods and corresponding information.

2. (Optional) Click a method link.

   Details about the resolution method appears.