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Document Templates

You can use document templates to control the format and default content of knowledge documents. Every knowledge document uses a document template to define its properties and appearance when opened. By default, a built-in template is associated with new knowledge documents.

The Template Editor lets you do the following:

• Design a document template that can later be associated with a document on the Contents tab of the Document Editor page.
• Modify the built-in template and other templates.

  By editing templates, you can create templates to associate with documents. You can select the Properties options and edit the Header and Body sections using the HTML Editor.

• Update document templates from a previous release to support knowledge relationships, such as parent-child links.

More information:

Create a Document Template

Edit a Document Template

List Document Templates

Filter the Document Template List