You can bookmark knowledge documents for fast reference. Bookmarks are added and removed by clicking a link inside the knowledge document.
The My Bookmarks folder stores links to the most frequently referenced documents. When you click My Bookmarks in the Category pane on the Knowledge tab, the list of bookmarked documents displays in the Knowledge Document List pane.
Note: If multi-tenancy is installed, the list page displays a tenant column and a tenant drop-down list in the search filter. Specifying <empty> in the search filter searches for public objects. On detail pages, select the appropriate tenant from the drop-down list. If you select <empty>, the object is public.
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