Knowledge Documents › View Follow-Up Comments › Search for Comments

Search for Comments

The Comment List page contains controls with which you can specify criteria for and initiate a basic or advanced search of the knowledge base.

Note: If multi-tenancy is installed, the list page displays Tenant and Public Data settings in the search filter. Public Data can be Excluded or Included with Tenant data; Only searches for public objects exclusively. On detail pages, select the appropriate tenant from the list. If you select <empty>, the object is public.

To search for a comment

1. Select Show Filter on the Comment List page.

   The filter's selection criteria displays.

2. Enter keywords for which to search in the Search box. Separate each keyword with a space or a comma.
3. (Optional) Complete one or more of the fields to specify your search criteria.

   See Comment Search Fields for field definitions.

4. Click Search.

   The Comment List page displays the items that match your search criteria. You can select an item to view or edit it.