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Notification Search Fields

Note: If multi-tenancy is installed, select the appropriate tenant from the drop-down list. The public (shared) option creates the object for all tenants.

Message Status

Current message status (Unsent, Sending Error, Incoming FYI, Cleared)

Message Header

The message header, which usually contains the ticket number and the activity type.

Message Text

The first few characters of the message text to use in the search.

Recipient

The contact who received the notification. Enter the contact name directly in this field, or click the Search icon to search for the contact.

Earliest Sent Date

Finds all notifications that were sent on or after this date. Enter a date and/or time in the following format:

mm/dd/yyyy hh:mm am | pm

Or, click the Calendar icon to select the date and time.

Latest Sent Date

Finds all notifications that were sent on or before this date. Enter a date and/or time in the following format:

mm/dd/yyyy hh:mm am | pm

Or, click the Calendar icon to select the date and time.

Method

Select the notification method to use in the search.

For Request/Change Order/Issue

Allows you to search for notifications associated with a specific record. Enter the number of the desired record, or click the Search icon to search for the record.

Note: You can click the More icon to display the Additional Search Arguments field. This field is intended only for expert users who understand SQL and Majic and can use it to specify search arguments that are not available in the standard search filter fields. You can enter a SQL WHERE clause in this field to specify an additional search argument.