Knowledge Management › Work with Knowledge Documents › Rollback to a Previous Version

Rollback to a Previous Version

If there is a problem with the current version, you can rollback to a previous version of a published document.

Before you begin, consider the following:

• When performing a rollback of a published document, the earlier version appears in the document list as a new rework-draft document, which must be re-published in order to replace the currently published document.
• When performing a rollback of a draft document, the content of the current document is replaced with that of the earlier version. The document remains in draft status until it is published.

To rollback to a previous version of a document

1. From the Documents List page, right-click the published document to edit, then select Edit from the short-cut menu.

   The Update Knowledge Document page appears.

2. Click the Versions tab.

   The Versions List appears.

3. In the Version Number column, click the version number link.

   The Save Version page appears.

4. Click Rollback.

   The document rolls back to the previous version. If the document is published, a rework version of the document is started.