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Search for Automated Policies

The Document List page contains controls with which you can specify criteria for and initiate a basic or advanced search of the knowledge base.

To search for an automated policy

  1. Select Show Filter on the Knowledge Document List page.

    The filter's selection criteria displays.

  2. Enter keywords for which to search in the Search box. Separate each keyword with a space or a comma.
  3. (Optional) Complete one or more of the fields to specify your search criteria.

    See Policy Search Fields for field definitions.

  4. Click Search.

    The Document List page displays the items that match your search criteria. You can select an item to view or edit it.

  5. (Optional) At the top of the page, click the More about my search link to view additional search results. The Change my filter settings link lets you modify your search selection criteria.