Administration › Support Automation › Administration Settings › Specify Support Automation Hours › Search for a Support Automation Hour Configuration

Search for a Support Automation Hour Configuration

You can search for a Support Automation Hours configuration. Each tenant can have one active configuration. By default, when you create a configuration, it is active until you define another configuration to be active.

To search for a Support Automation hours configuration

1. Select Settings, Support Automation Hours from the Support Automation menu.

   The Support Automation Hours page appears.

2. Click Show Filter.

   Additional fields appear.

3. Complete the fields and click Search.

   The search limits the list to the information of interest.

Note: You can click the Export button to export the list results to a Microsoft Excel (.xls) file format for use outside of CA SDM.