You can use the Search feature on a Scoreboard tab to locate items such as incidents, problems, requests, and so on. The Search feature also allows you to filter the item lists to display only those items you wish to see. For example, you can enter search criteria for an issue, and the Issue List displays only those items that match your criteria.
To search for an item
The drop-down menu displays all the items you can search for.
The Search window opens for the selected item type.
For fields with a 
icon, you can either enter a value directly or click the icon to select from a list of available values.
The item list populates with all items that match your search criteria.
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