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Use Search-As-You-Type

You can perform dynamic, real-time matching using Search-As-You-Type to locate items quickly. As you type your term, the search field dynamically displays one or more matching results before you stop typing. For example, you begin to type your name into the field and a match of your full name displays after entering three letters.

Use Search-As-You-Type on any lookup or drop-down list.

Example: Use Search-As-You-Type on the Incident List Form

1. Open an Incident on the Incident list form.

   The Incident detail form appears.

2. Begin typing in the Requester field of the ticket.

   As you type your term, the field displays matching results. A list of suggested results is generated and they appear under the text field.

3. Perform one of the following steps:
   • If your term appears in the list of suggested results, select the term to see relevant results.
   • Use the keyboard down arrow key to scroll through the list of suggested results.