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Search Requests

You can enter filter values on the Request Search page to list only the requests of interest, or leave the fields blank to display a listing of all requests.

To search for a request

  1. Select Search, Requests on the menu bar of the Service Desk tab.

    The Request Search page appears.

  2. (Optional) Complete one or more of the fields to specify your search criteria.

    See Request Search Fields for field definitions.

  3. Click Search.

    The Request List page displays summaries of the requests that match your search criteria.

  4. Click the Request # link to view the request of interest.

    The Request Detail page appears.

More information:

Request Search Fields