Knowledge Management › Use the Tree Designer › The Tree Designer Interface › Tree Designer Components

Tree Designer Components

The Tree Designer opens when you do either of the following:

• Click the Design Tree button on the Content tab of the Create New Tree Document window
• Click the Design Tree button on the Content tab of the Update Tree Document window

This window has the following main components:

Tree Pane

Displays the nodes that comprise the knowledge tree. Each node represents a step in the process presented by the knowledge tree. A well-constructed knowledge tree guides the user along a systematic path to answering a question, resolving a problem, or completing a process. Click or as appropriate to open or close nodes in the Tree pane. When you click a node in the Tree pane, the associated information displays in the right pane.

Note: The right pane is empty when you select a Jump node.

Menu Bar

Provides access to features with which you can build and edit knowledge trees.

Toolbar

Contains shortcuts for some of the features available from the menu bar.

Tree Description (HTML)

Contains the description that displays when a user clicks the Tree Description link while viewing the document in tree view. You can edit the description directly in the Tree Description (HTML) pane, or you can click Edit Tree Description (HTML) to open the HTML Editor so you can more precisely format the text.

Query Text (HTML) Pane

Contains the text defined in the knowledge tree for the selected node. The query text typically contains a question (the answer to which determines the next node in the tree) or a step in a procedure. The Query Text (HTML) pane also displays a field for each possible response (query, jump, or conclusion) to the question or instruction displayed in the Query Text (HTML) box. Each response corresponds to a subnode of the selected query node in the Tree pane.You can edit text directly in the Query Text (HTML) pane, or you can click Edit Query Text (HTML) to open the HTML Editor so you can more precisely format the text.

Conclusion Text (HTML) Pane

Contains the text defined in the knowledge tree for the selected node. The conclusion text typically describes the resolution for a particular problem, the final step in a procedure, or a possible termination point in a query. You can edit text directly in the Conclusion Text (HTML) pane, or you can click Edit Conclusion Text (HTML) to open the HTML Editor so you can more precisely format the text.

Results of Error Check Pane

Displays detected errors in the knowledge tree. The error messages displayed help you locate and fix errors in the knowledge tree. When the Tree Designer finds no errors in the tree, the pane does not open. Use the commands on the View menu, which are only available when the Tree Designer finds errors, to open and close the Results of Error Check pane.