On the KPI List page you can view summary information for each KPI. You can also use the Edit in List button to change the KPI status. For more information about the KPI status, see Make a KPI Active or Inactive.
To display the KPI List page click Service Desk, KPIs on the Administration tab.
Note: If multi-tenancy is installed, the list page displays Tenant and Public Data settings in the search filter. Public Data can be Excluded or Included with Tenant data; Only searches for public objects exclusively. On detail pages, select the appropriate tenant from the list. If you select <empty>, the object is public.
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