Knowledge Management › Use the Workflow Process › Create a Rework-Draft Version

Create a Rework-Draft Version

When a knowledge document is published, the analyst is not usually permitted to modify the document unless it is unpublished first, and then modifications can be made. During this time, the knowledge document is off-line and unavailable to users.

Using the document versioning capabilities of Knowledge Management, an analyst with editing privileges can create a rework-draft version of a document. A rework version starts as a copy of the document that is replaced in the knowledge base after it is verified and republished. The need to unpublish the document first is avoided.

For more information, see Create a Rework-Draft Version of a Published Document.