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Create a CI Relationship

CIs in the CMDB can be related to other CIs. For example, entering a computer as a configuration item can result in the entry of additional configuration items, such as a printer and a monitor.

To create a relationship for a configuration item

  1. Select Search, Configuration Items on the menu bar of the Scoreboard.

    The Configuration Item Search page appears.

  2. (Optional) Complete the filter fields to limit the search to the configuration items of interest.

    See Configuration Item Search Fields for field definitions.

  3. Click Search.

    The Configuration Item List page displays the items that match your search criteria.

  4. Select the Configuration Item to edit.

    The Configuration Item Detail page appears.

  5. Select the CMDB Relationships tab.

    The tab lists any existing relationships for this CI.

  6. Click Create New.

    The Create New Relationship page appears.

  7. Enter the required data for this relationship.
  8. Click Save.

    The CI relationship is saved and the CMDB Relationships tab displays the new relationship.

More information:

View a CI Relationship