Configuration Items › Create a Configuration Item › Configuration Item Fields

Configuration Item Fields

The following fields require explanation:

Name

Defines the name of the data object in your database. The name can refer to a group, asset, event, reporting method, service contract, cost center, and so on. This field is required and editable.

Class

Indicates the general category of the CI. This field is required and editable.

Family

Categorizes classes of CIs. This field is required and is not editable.

Active?

Specifies whether the record is active in the database. Inactive CI records do not appear on display lists. This field is required and is editable.

Standard CI

Configuration item that is used for comparison. This field is optional and editable.

Serial Number

Identifies the serial number for the CI. Serial number applies to devices or software. This field is optional and editable.

Alt CI ID

Alternate identifier for a CI; for example, a barcode. This field is optional and editable.

Host Name

Identifies the IP host name of the CI. This field is optional and editable.

DNS Name

Identifies the Domain Name System name of the CI. This field is optional and editable.

MAC Address

Identifies the Media Access Code for the device. This field is automatically filled when the system creates a record for a device it detects.

Asset?

Categorizes an asset for filtering purposes and to control display in CA CMDB or other products such as CA APM. CA CMDB does not allow you to change the Asset flag to NO when an asset is managed by CA APM. This field is required and editable.

CI?

Categorizes a CI for filtering purposes and to control display in CA CMDB or other products such as CA APM. By default, a CI created by CA CMDB is flagged as a CI but not as an Asset. This field is required and editable.

Superceded By

Indicates the CI that has rendered this CI inactive due to its ambiguity.

Action

Sets or resets the Actual Date/Time to the current date and time.

Target

Specifies the current Service Target.

Target Date/Time

Specifies date and time when this Service Target is due. If the ticket is in a Hold status, this value is blank.

Actual Date/Time

Specifies the time when the target condition was met. If no value appears, the target condition has not been met.

Time Left

Specifies the amount of remaining time for the service target when the ticket is on hold. If the Service Target has been met, Time Left shows the unused time. A negative value indicates the amount of time that elapsed since the missed target date.

Violation Cost

Specifies the incurred cost when the service type time limit is violated.

Note: After you create a CI, the CI Detail page does not display some identifying attributes if they are blank (have no value) and do not apply to the CI family. However, identifying attributes with non-blank values always display.