Knowledge Management › Work with Knowledge Documents › Edit Knowledge Documents › Maintain Permissions

Maintain Permissions

You can determine which groups or roles can access a knowledge document and which groups or roles can modify the knowledge document by modifying permissions for Knowledge Documents and Knowledge Categories.

Important! When creating a knowledge document, make sure that document permissions include users that can be assigned later on the document through the approval process. When a group is assigned to a document, users from that group cannot have the permission to view the document. If the document is assigned to a specific user, default data partition constraints allow the user to view the document. If you do not specify group permissions, the document is only viewable by privileged users.

You can view and grant permissions as follows:

From the Knowledge Category page

1. Right-click a category and select Edit Category from the shortcut menu.
2. Click the Permissions tab.

From a Knowledge Document

If it is a published Knowledge Document:

1. Click Rework.
2. Create a Rework version, click Save.
3. Select the Permissions tab and make the appropriate changes.

Note: By default, a Knowledge Document inherits its permissions from Category Permissions. You can use empty write permissions for documents and categories. Empty write permissions are set when you do not select write permissions. Only privileged users can modify categories and documents with empty write permissions.