Knowledge Management › Use the Tree Designer › How to Use the Tree Designer › Add a Conclusion Node

Add a Conclusion Node

Use a conclusion node to describe the resolution for a particular problem, the final step in a procedure, or a possible termination point in a query. Conclusion nodes do not have subnodes. You would not typically nest a conclusion node immediately beneath the root node of a knowledge tree.

Note: You can add up to seven subnodes to a query node.

To add a conclusion node

1. Select the query node under which to add the conclusion node in the Tree pane.

   The Query Text (HTML) pane opens.

2. Click Add Conclusion.

   The Tree Designer adds a conclusion node below the selected node in the Tree pane and adds a response field in the Query Text (HTML) pane.

3. Enter a response to the question or statement posed in the parent node in the new field in the Query Text (HTML) pane.
4. (Optional) To rename the new node, right-click it in the Tree pane, then select Rename from the shortcut menu. The Prompt window opens. Enter a new name for the node and click OK to close the Prompt window. The Tree pane refreshes to show the new node name.
5. Select the new conclusion node in the Tree pane.

   The Conclusion Text (HTML) pane opens.

6. Do one of the following in the Conclusion Text (HTML) pane:
   • Enter the displayed text (that is, the information associated with the node) in the Conclusion Text (HTML) box. You can use plain text or enter HTML codes as appropriate. To preview the text as it appears at run time, select the Quick View option.
   • Click Edit Conclusion Text (HTML) to open the HTML Editor so you can design the information associated with the node in WYSIWYG (what you see is what you get) format. When you finish editing the information, click OK to save your work and close the HTML Editor.
7. Click Save.

   The Tree Designer saves your changes.