Administration › Service Desk › Application Data › Codes › Special Handling Types › Create a Special Handling Type › Add an Icon to a Special Handling Object

Add an Icon to a Special Handling Object

You can add an icon to a special handling object to identify the object. The icon file is located in the NX_ROOT/bopfg/www/wwwroot/img folder.

To add an icon to a special handling object

1. On the Administration tab, select Service Desk, Application Data, Codes, Special Handling Types.

   The Special Handling List page appears and lists special handling types.

2. Click a name link.

   The Special Handling Detail page appears.

3. Click Edit.

   The Update Special Handling page appears.

4. Specify the URL in the Icon field. The format of the URL is http[s]://server_name:server_port/CAisd/img/icon_file. For example:

   http://server_name:8080/CAisd/img/glasses.gif
   

   Note: The filename may be case sensitive depending on the web server used. If the case is not correct, the icon does not display.

   Click Save.

   The special handling icon is added.