Change Orders › Change Management › CAB Console and Reporting › Work with the CAB Console › Approve or Reject Change Orders

Approve or Reject Change Orders

Change Managers can quickly approve or reject change orders that are awaiting CAB approval, without needing to open each change order.

To approve or reject change orders

1. On the Service Desk tab, search for change orders that include values to indicate that CAB Approval is required and that the approval is not completed. For example, you can use the following values:
   • YES for the CAB Approval drop-down list.
   • Not Approved for the Status field.

   The Change Order List page shows change orders that are awaiting CAB approval.

2. Do one of the following:
   • Click CAB Console.

     The CAB Console appears and shows the change order details in read-only form for the first change order in the list.

   • Right-click any change order and select CAB Console from the shortcut menu.

     The CAB Console appears and shows the change order details in read-only form for the change order you selected.

3. Review the change order details and decide whether to approve or reject the change order.
4. (Optional) Enter comments about the approval or rejection in the Comments field.
5. Click Approve Change or Reject Change.

   The first change order status is changed, any comments are saved, and the details for the next change order in the list appear automatically.

   Note: You can use the Previous and Next buttons to navigate to next or previous change orders without updating the change.

6. Continue reviewing change orders, and approving or rejecting them until you reach the final change order in the list.

   The change orders are approved or rejected and their statuses are changed to Approved or Rejected, respectively.

7. Close the CAB Console.