Administration › Email Administration › Mailbox Rules › Create a Mailbox Rule › Configure a Mailbox Rule

Configure a Mailbox Rule

Rules let you configure any actions, replies, or both, that must occur for mail delivery to an inbox. CA SDM provides predefined mailbox rules that you can update, and you can update any rules that you created.

Important! We recommend that you set the associated mailbox to Inactive before you configure a mailbox rule. Otherwise, any messages that the mail server retrieves between your first change and the last change are processed with whatever rules are in effect when the message is retrieved.

To update a mailbox rule

1. On the Administration tab, select Email, Mailbox Rules.

   The Mailbox Rules List page appears and lists rules.

2. Click the sequence number for the rule that you want to configure.

   The Mailbox Rule Detail page appears.

3. Click Edit.

   You can edit the fields.

4. Complete the fields as appropriate.
5. Click Save.

   The mailbox rule is updated and in effect.