Administration › Email Administration › Mailbox Rules › Create a Mailbox Rule

Create a Mailbox Rule

You can create rules that recognize specific keywords or elements of the incoming messages, and perform any actions, replies, or both, that must occur for incoming messages which contain those keywords or elements.

Note: The rules that are applicable for one mailbox cannot be associated with another mailbox. To reuse the same rules for a different mailbox, recreate them for the other mailbox. You can also copy the existing mailbox.

Important! We recommend that you set the associated mailbox to inactive before you configure a mailbox rule. Otherwise, any messages that the mail server retrieves between your first change and the last change are processed with whatever rules are in effect.

To create a mailbox rule

1. On the Administration tab, select Email, Mailbox Rules.

   The Mailbox Rules List page appears and lists rules.

2. Click Create New.

   The Mailbox Rule Detail page appears.

3. Complete the fields as appropriate.
4. Click Save.

   The mailbox rule is created and in effect.

More information:

Mailbox Rule Fields

Configure a Mailbox Rule

Use a Notification Phrase for Email Auto-Replies

List Mailbox Rules