The Knowledge Export/Import tool migrates and synchronizes data between different Knowledge Management systems and enables export/import of knowledge documents. Use this tool to define export/import transactions.
Note: If multi-tenancy is installed, all tenanted and public categories that were imported from a previous system display as public in the new multi-tenancy system, but the imported documents can be tenant-specific.
You can access the KEIT page in Knowledge, Documents, Export/Import on the Administration tab. This node contains the following elements:
Displays a list of exports.
Displays a list of editable templates.
Displays a list of packages available for import.
Displays a list of imports.
Note: When importing or exporting knowledge from the web interface, Knowledge Management uses the default Command Line Utility Role, and not the current role the user is logged into CA SDM. The default Command Line Utility Role is set on the user's access type.
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