You can use CA Process Automation to manage required tasks for requests, incidents, problems, issues, and change orders. From CA SDM, you can view the status for a workflow. When you want to view, update, or approve tasks, you log in to the CA Process Automation server. When you log in, CA Process Automation shows additional details about each workflow task.
Note: For information about using CA Process Automation, see the CA Process Automation documentation.
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