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Search for a Department Code

You can enter search criteria to filter the department list to display only the codes of interest.

To search for a department code

  1. Select Service Desk, Application Data, Codes, Departments on the Administration tab.

    The Department List page appears.

  2. Enter values the filter to limit the list to the codes of interest.

    See Department Fields for field descriptions.

  3. Click Search.

    The Department List page displays the codes that match your search criteria.