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Knowledge Management › Use the Tree Designer › The Tree Designer Interface › Tree Designer Components › Tree Pane

Tree Pane

The Tree pane displays the nodes that comprise the knowledge tree. Each node represents a step in the process presented by the knowledge tree. A well-constructed knowledge tree guides the user along a systematic path to answering a question, resolving a problem, or completing a process. Click or as appropriate to open or close nodes in the Tree pane. When you click a node in the Tree pane, the associated information displays in the right pane.

The following information displays in the right pane of the Tree Designer window when you select a node in the Tree pane:

Icon

Node Type

Right Pane Display

Primary

Tree Description (HTML) pane

Query

Query Text (HTML) pane

Conclusion

Conclusion Text (HTML) pane

Jump

N/A

You can right-click a node in the Tree pane to open a shortcut menu that contains a subset of commands from the Edit, Node Actions, Options, Tree, and View menus.

Note: The right pane is empty when you select a Jump node.