Knowledge Management › Work with Forums › View a Forum › Update Forum Status

Update Forum Status

You can update the status of a forum from the Knowledge tab.

To update a forum status

1. Click the Knowledge tab.

   Search for a forum.

2. Click the forum name.

   The Forum page opens.

3. Click Update Status in the Page Options menu.

   The Status Update page opens.

4. Select one of the following from the New Status dropdown:
   • Answered
   • Open
   • Resolved
5. Click Save.

   The forum is updated.