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Work with Forums

Forums allow you to communicate about existing knowledge documents. Using forums allows documents to be globally shared or shared among predefined groups that work together in knowledge-sharing and brainstorming over existing challenges.

Forums broaden the scope of knowledge contributions by allowing discussion on general questions, usability tips, and so on.

More information:

Create a New Forum

Create a Forum from a Knowledge Category

Create a Forum from a Knowledge Document

Create a Forum from a Ticket

Edit a Forum

Search Forums

View a Forum

Convert Forum to Knowledge Document