Knowledge Management › Use the HTML Editor

Use the HTML Editor

Use the HTML Editor to define the layout and static content of a knowledge document template, to define the layout and content of the Resolution section of a knowledge document, or to define the layout and content of a node in a knowledge tree document.

More information:

View the HTML Editor

Insert a Horizontal Rule

Insert a Link to a Document

Insert a Link to a New Ticket

Insert a Link to a URL

Insert a Link to Create a Change Order

Insert a New Line

Insert Action Content

Insert an Image

Insert an Image from the Image Library