From the Support Automation tab, you can access Live Assistance and track assistance session queues. Some menus may only be visible when certain categories or subcategories are selected.
To use the File menu
Select File on the menu bar to display the File drop-down menu.
You can print the form from the File menu.
To use the View menu
Select View on the menu bar to display the View drop-down menu.
From the drop-down menu, you specify default preferences for various product components, or Refresh to update the current window.
To use the Window menu
Select Window on the menu bar to display the Window drop-down menu.
From the Window menu, you can select Close All Popups to close all currently open windows except the main window. You can also select List All Windows to display a list of all currently open windows, from which you can click a window name to move focus to the selected window.
To use the Help menu
Select Help on the menu bar to display the Help drop-down menu.
From the Help menu, you can view online help information on the product or the currently open window. Select Power User Tips for expert user tips such as keyboard shortcuts. Select Screen Reader Usage to learn how to use a screen reader, or Support for CA SDM to open the CA support web site for the product. You can also choose Operations Info or About CA SDM for information about your product installation and the product version, third party notices, technical support information, and system information.
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